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Welcome back to Subscriptions Weekly! In this issue, we're diving deep into why the payment experience matters more than you think! It's not just about the transaction; it's about the entire consumer journey. As proud partners of brands like Scentbird, we're thrilled to share a detailed exploration of their perfume...
It’s no surprise that payments are crucial in delivering seamless subscription experiences. From payment alternatives to local currencies, businesses continuously work to improve their checkout and recurring payment experience. And now, new technologies like artificial intelligence (AI) and machine learning (ML) can certainly boost these efforts. During AI & churn:...
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Welcome back to Subscriptions Weekly! Spotify has quietly slipped lyrics behind a paywall–it seems like they're nudging free users towards those coveted premium subscriptions. The Atlantic is shaking things up by reaching out to college students with a new subscription deal. It's their first crack at something like this, and...
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Welcome back to Subscriptions Weekly! First stop: May the Fourth festivities! We're diving into the hyperdrive-fueled world of streaming and how it's given the beloved franchise, Star Wars, a fresh lease on life. Loyalty programs are like the Force—powerful but tricky to wield. But fear not! We're exploring how adding...
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Welcome back to Subscriptions Weekly! Ah, spring—the season of sunshine, blooming flowers, and…Recurly product launches. In the realm of entertainment, American TV habits are taking a wild turn as viewers embrace a nomadic approach to streaming. Amazon is dishing out convenience with its new grocery subscription. And speaking of innovation,...
Spring is the time when we dust off the lawnmower, uncover the patio furniture, and wash the windows (I’m tired already). It’s also the time when we at Recurly launch our Spring product release. So what’s new? Manage Recurly users and roles directly through Okta We’re taking Okta SSO functionality...
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Welcome back to Subscriptions Weekly! First up, we've got Tony Allen, CTO at Recurly, spilling the beans on scalability and top-notch performance management as the secret sauce behind subscription business success. Recurly is up for the Best Subscription Management Platform Award at the 2024 SubSummit Cube Awards! If you're still...
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On April 18, Subscription Sessions: Combatting churn gathered industry experts from leading brands like Alaska Airlines, FabFitFun, Roku, The Guardian, and Output to discuss trends, tactics, and real-world examples to drive retention, renewals, and upsells. Watch the event on-demand now, or keep reading to get the highlight of each...
In January, we shared exciting news—the inclusion of built-in benchmarks in Recurly Reporting & Analytics. Your responses were overwhelmingly positive, so we’ve come back with more! Six new built-in acquisition and retention benchmarks The first built-in benchmarks Recurly rolled out focused on churn metrics. Now, we’ve turned our...
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Welcome back to Subscriptions Weekly! First, let's talk about flying pups. Bark, the genius behind BarkBox and a proud Recurly customer, is taking our furry friends to cloud nine with Bark Air. Over at Alaska Airlines, they’re gearing up for a vote that could revolutionize healthcare by considering subscription-based access...
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